Handcrafted Leather Khussa and Kolhapuri ✦ Premium Quality ✦ Delivery Across Pakistan ✦ Cash on Delivery ✦ Handcrafted Leather Khussa and Kolhapuri ✦ Premium Quality ✦ Delivery Across Pakistan ✦ Cash on Delivery ✦ Handcrafted Leather Khussa and Kolhapuri ✦ Premium Quality ✦ Delivery Across Pakistan ✦ Cash on Delivery ✦

Help Center & Support

Frequently Asked Questions

Find quick answers to common questions about orders, shipping timelines, size selection, and return policies.

Got Questions? We Have Answers.

Browse through our most frequently asked questions below. If you cannot find what you are looking for, feel free to reach out to our dedicated support team.

Orders & Shipping

How long does delivery take?

Standard orders are typically delivered to your doorstep within 3 to 5 working days across the country, barring unforeseen weather or logistics disruptions.

How can I track my order status?

Once your order is confirmed and dispatched, our courier partner sends tracking details via SMS or WhatsApp, or you can contact our support desk directly.

Sizing & Products

How do I choose the correct shoe size?

You can visit our dedicated Size Guide page, which includes conversion charts for EU, PK, US, and UK sizing standards alongside step-by-step measuring instructions.

Are the product colors accurate to real life?

We capture our footwear and items under professional lighting to represent the true colors as closely as possible. Slight variations may occasionally occur due to screen settings.

Returns, Exchanges & Unboxing

Is an unboxing video mandatory for claims?

Yes, recording a complete unboxing video while opening your sealed parcel is strictly required to process and verify any claims regarding incorrect, damaged, or missing items smoothly.

Can I exchange an item if the size does not fit?

Yes, exchanges are permitted subject to stock availability and provided the item remains unworn in its original packaging. Contact our WhatsApp support to start an exchange.